Verizon’s $100 Million Settlement: The Simple Way to Find Out if You Qualify!

Verizon’s $100 Million Settlement: In the event that you are a Verizon customer and have heard about the $100 million settlement recently, this article will be of utmost importance to you. The case is about the Wireless division of Verizon, a leading telecom operator in the USA, disputing through the title “Administrative” or “Administrative and Telco Recovery” fees, charging millions to its customers.

However, it is worth mentioning that April 15, 2024, was the date by which the claim for this settlement had to be submitted, and therefore, no new claims can be filed now. Let’s discuss comprehensively what this issue was about, who was the eligible party, and the payment method along with the process of checking the status of those who make claims.

What Was the Verizon $100 Million Settlement?

Verizon imposed fees on its postpaid wireless customers between January 2016 and November 2023, for which it used the terms “Administrative” or “Telco Recovery Fees.” Common customers had a vague idea about these fees, and the company was charged with not letting it be known openly.

A group of customers brought a class action lawsuit against Verizon claiming that the latter had imposed these extra charges unreasonably. The court proceedings of the case led Verizon to the path of settlement, and thus, a fund of $100 million was set up to compensate eligible customers.

Who was eligible for the settlement claim?

Not every Verizon user benefited from this settlement. Certain eligibility criteria were established:

• Must be a Verizon postpaid customer (prepaid customers were not eligible).
• Must have used Verizon services any time between January 1, 2016, and November 8, 2023.
• Must have paid an administrative fee or telco recovery fee.
• validity claim must be submit by April 15, 2024, at the latest.

If you fulfilled the above four conditions and uploaded the same within the deadline specified, why would you be eligible for some pay-out?

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What was the payout amount?

Every qualifying customer was not guaranteed a certain amount through the Verizon settlement; on the contrary, the payment varied for several reasons.

• Base payment: $15
• Additional amount: $1 for each month the fee was charged.
• Maximum limit: $100

That is, if a customer paid this fee for 85 months, they would receive a payment of $15 + $85 = $100 (the maximum limit).

But the final amount also depended on how many people filed claims. The more claims, the lower the individual amount—because the entire fund was capped at $100 million.

Payment process and timeline

Customers who filed claims on time began receiving payments starting in mid-2025.

Three payment methods were available:

• Zelle Transfer
• Direct Bank Deposit
• Mailed Check
• The amount was sent to the customer using the payment method selected on the claim form.

How can those who filed a claim check the status?

If you filed your claim before April 15, 2024, you can check its status as follows:

• Go to the official Settlement Portal website
• Enter your Claim ID or Confirmation Number there
• You will be told whether your payment has been issued or is in process.
• This is the only official way to check. Do not trust any other email or website, as many fake websites are exploiting this issue and asking for personal information.

Why did Verizon settle?

• Verizon did not admit its mistake in court, but it recognized that a settlement and relief for its customers was better than a prolonged dispute.
• These kinds of settlements occur frequently in the US—if a company is sued for a specific charge, service, or advertisement, one of the options for them to get rid of the matter is through a class action settlement.
• Verizon announced the payment it made was just a way to end the conflict and not an acceptance of guilt.

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And after two years?

• Filing a claim after October 18, 2024, was out of the realm for consumers.
• In case you submitted a claim earlier, you can choose between two options:
• Monitor the status of your payment to find out when you will be getting your payment.
• Regularly visit the official website to get updated on the settlement proceedings.
• Those who did not file a claim will have no benefit from waiting now, as this settlement has legally closed.

Will there be more such settlements in the future?

Such class action lawsuits against telecom companies occur periodically in the US. If a company is accused of unfair charges, service defects, or false advertising, customers can collectively file a class action lawsuit.

While similar settlements may still be forthcoming, this particular Verizon $100 million settlement is now over.

Conclusion

Verizon’s $100 million settlement was a reprieve for millions of US customers who had paid extra money on their bills for years in the name of administrative fees. Although the filing deadline has now passed, this case offers an important lesson: “Always read your bills carefully and understand what fees the company is charging you.”

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